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Balance Legal Capital and Quinn Emanuel Trial Lawyers

Frequently Asked Questions

01 | What is a class action?

A class action is a legal proceeding where seven or more people have claims against the same individual or corporation in respect of, or arising out of similar circumstances, such that their claims give rise to a substantial common issue of law or fact. Where these criteria are met (as in the Williams DPF Class Action), class action proceedings can be commenced by one or more of those people on behalf of some or all of them.

The class action process is intended to save time and expense and avoids the need for the court to determine common issues of fact or law more than once. It enables disputes and claims involving large numbers of people to be resolved via a single case.

02 | What is the Williams DPF Class Action about?

The Williams DPF Class Action claims compensation (that is, money) on behalf of Group Members (see FAQ 6) for the reduction in the value of Toyota Hilux, Fortuner and Prado vehicles with a 1GD-FTV or 2GD-FTV diesel engine acquired between 1 October 2015 and 23 April 2020 in Australia (Relevant Vehicles) (see further FAQ 6) resulting from those vehicles having been supplied with a defective diesel particulate filter (DPF) system, as well as additional consequential losses resulting from this defect.

03 | What has happened in the class action to date?

Overview

The Williams DPF Class Action was commenced in 2019.  

Following an initial trial before the trial judge, Justice Lee, in late 2021, judgment was delivered in favour of the applicants and Group Members in 2022 (Trial Judgment). 

Toyota appealed the Trial Judgment and this appeal was heard in late 2022 and a judgment delivered by the Full Court of the Federal Court of Australia in 2023 (Full Court Judgment). 

Appeals filed by both the applicants (on behalf of Group Members) and by Toyota from the Full Court Judgment were heard by the High Court of Australia in April 2024. In November 2024, the High Court delivered an important judgment in favour of the applicants (and Group Members) (High Court Judgment). The High Court:

  • upheld the appeal filed by the applicants (on behalf of Group Members) and dismissed Toyota’s appeal; and
  • returned the class action to the trial judge for his Honour to reassess the amount of damages (money) that eligible Group Members are entitled to be paid in accordance with the High Court Judgment.

In September 2026, shortly before a hearing at which the reassessment of damages described above was to occur, the parties agreed to settle the Toyota DPF Class Actions for $750 million (inclusive of costs and funding payments) – see FAQ 4 for more detail regarding the proposed settlement.

Further details about these judgments and the likely next steps in the class action are set out below.

Trial Judgment

On 16 May 2022, the Federal Court of Australia delivered judgment in favour of the applicants and Group Members (Trial Judgment). The Court found that the Relevant Vehicles were not of acceptable quality because they were fitted with a defective diesel particulate filter (DPF) system and that their value at the time of initial supply was thereby reduced by 17.5% (measured against Average Retail Price). The Court also held that Toyota engaged in misleading or deceptive conduct in connection with marketing and selling the Relevant Vehicles.

The trial judge, Justice Lee, held that eligible Group Members were entitled to be paid money to compensate them for the reduction in value of the Relevant Vehicles and for the excess GST Group Members paid as a result of acquiring their vehicles at prices which were higher than the true value of those vehicles.

Full Court Judgment

On 10 June 2022, Toyota lodged an appeal from the Trial Judgment. The appeal was heard in the Full Court of the Federal Court of Australia from 14 to 16 November 2022.

On 27 March 2023, the Full Court of the Federal Court of Australia delivered judgment in respect of Toyota’s appeal from the Trial Judgment (Full Court Judgment). The Full Court confirmed the trial judge’s findings that the Relevant Vehicles were not of acceptable quality because of their defective DPF systems and that their value at the time of initial supply was thereby reduced.

However, the Full Court found that the amount of that reduction in value was 10%, rather than 17.5% as found by the trial judge. The Full Court also held that it was necessary and appropriate to take into account the fact that Toyota developed an effective fix for the defect in May 2020 and began offering it for free after the Relevant Period.

High Court Judgment

In April 2024, the High Court of Australia heard appeals filed by both the applicants (on behalf of Group Members) and Toyota from the Full Court Judgment.

On 6 November 2024, the High Court of Australia delivered an important judgment in favour of the applicants (and Group Members).

The High Court upheld the appeal filed by the applicants (on behalf of Group Members) and dismissed Toyota’s appeal.

The following key findings were not challenged on appeal to the High Court and remain binding on the applicants, Group Members and Toyota:

  • the Relevant Vehicles were not of acceptable quality at the time they were initially supplied because they were fitted with a defective DPF system;
  • Toyota engaged in misleading or deceptive conduct in connection with marketing and selling the Relevant Vehicles; and
  • the value of the Relevant Vehicles at the time they were initially supplied was reduced because of their defective DPF systems.

In the appeals, Toyota argued that Group Members were not entitled to be paid damages (money) to compensate them for the reduction in value of the Relevant Vehicles at the time of their supply because Toyota subsequently developed an effective repair for the defect in May 2020. The High Court rejected Toyota’s argument.

The High Court also observed that the Full Court should not have reduced the trial judge’s assessment of this reduction in value from 17.5% to 10%.

However, the High Court held that in assessing the amount of damages (money) for reduction in value that eligible Group Members are entitled to be paid, it is necessary to take into account the fact that, by the time of trial, an effective repair for the defect existed.

Given this, the High Court returned the matter to the trial judge to reassess the amount of damages (money) for reduction in value that eligible Group Members are entitled to be paid, taking into account the fact that, by the time of trial, an effective repair for the defect existed.

Proposed Settlement

In September 2026, shortly before a hearing at which the reassessment of damages described above was to occur, the parties agreed to settle the Toyota DPF Class Actions for $750 million.  See FAQ 4 for more detail regarding the Proposed Settlement.

04 | What is happening now? (settlement negotiations and hearing)

Proposed Settlement

The parties have agreed to settle the Toyota DPF Class Actions for $750 million (inclusive of costs and funding payments) in full and final satisfaction of Group Members’ Claims (Proposed Settlement).

The Proposed Settlement is subject to Court approval. The Court will only approve the Proposed Settlement if it is satisfied that the Proposed Settlement is fair and reasonable having regard to the interests of Group Members as a whole. The Court will decide whether to approve the Proposed Settlement at a hearing commencing at 10:15am on 20 November 2026 (Settlement Approval Hearing).

If the Court approves the Proposed Settlement, the Settlement Sum, less any costs and funding payments approved by the Court, will be distributed to Registered Group Members in accordance with a Settlement Distribution Scheme to be approved at the hearing.

If you are a Registered Group Member and have already completed and submitted your registration form, you do not need to do anything further at this time. You will be contacted in due course.

However, if you are a Registered Group Member and have not yet completed and submitted your registration form, you should proceed immediately to provide any missing details, so that the amount of money you may be entitled to receive from the Proposed Settlement can be calculated. You can do this at: http://www.toyotaclassaction.deloitte.com.au/ 

Group Members who wish to object to the Proposed Settlement must do so by submitting a completed Notice of Objection to qe-Toyota@quinnemanuel.com by 10 November 2026.

05 | Which Toyota vehicles are affected?

The Williams DPF Class Action relates to any model of Toyota motor vehicle in the Hilux, Prado and Fortuner ranges fitted with a 1GD-FTV or 2GD-FTV diesel engine which was acquired in Australia between 1 October 2015 and 23 April 2020 (Relevant Vehicle).

An inclusive, but not exhaustive, list of Relevant Vehicles can be found here.

If you can’t find your vehicle on this list or if you are unsure whether your vehicle is one of the Relevant Vehicles in the class action, you can register your interest to receive any money to which you may become entitled in the Williams DPF Class Action here.

By providing the vehicle identification number (or VIN) for your vehicle we will be able to confirm whether your vehicle is one of the Relevant Vehicles in the class action.

06 | Am I a Group Member?

Group Members are people who meet certain criteria. You are likely to be a Group Member in the Williams DPF Class Action if you:

  • acquired a Toyota Hilux, Fortuner or Prado with a 1GD-FTV or 2GD-FTV diesel engine between 1 October 2015 and 23 April 2020;
  • did not acquire the vehicle in an auction;
  • did not acquire the vehicle for the purpose of re-supply; and
  • acquired the vehicle from a Toyota dealership or other retailer (including Toyota Motor Corporation Australia itself), including second-hand through used car dealers, or from any person who directly acquired the vehicle from a Toyota dealership or retailer.

07 | Who is eligible to receive money in the Proposed Settlement?

It is currently proposed that only Group Members who registered their interest to receive money in the Toyota DPF Class Actions by 9:30am (AEDT) on 13 October 2026 (Registered Group Members) will be entitled to receive money from the Proposed Settlement.

If an order is made to this effect, Group Members who are not Registered Group Members will not be eligible to receive money from the Proposed Settlement without leave of the Court.

Late registration requests communicated to Quinn Emanuel at qe-Toyota@quinnemanuel.com will be raised with the Court at the Settlement Approval Hearing.

If you are a Registered Group Member and have already completed and submitted your registration form, you do not need to do anything further at this time. You will be contacted in due course.

However, if you are a Registered Group Member and have not yet completed and submitted your registration form, you should proceed immediately to provide any missing details, so that the amount of money you may be entitled to receive from the Proposed Settlement can be calculated. You can do this at: http://www.toyotaclassaction.deloitte.com.au

08 | What if I did not register in the Toyota DPF Class Actions before 9:30am on 13 October 2026?

Unfortunately, Group Members who did not register by 9.30 am (AEDT) on 13 October 2026, at this stage, subject to further order of the Court, are not “Registered Group Members” who it is proposed will be eligible to receive a share of the Proposed Settlement.

The Proposed Settlement is subject to Court approval.  The Court will decide whether to approve the Proposed Settlement at a hearing commencing at 10.15 am on 20 November 2026 (Settlement Approval Hearing).

Late registration requests communicated to Quinn Emanuel at qe-Toyota@quinnemanuel.com will be raised with the Court at the Settlement Approval Hearing.

09 | How do I register to receive any money to which I may become entitled?

The Settlement Sum (less costs and payments to the Funder approved by the Court) will be distributed to Registered Group Members in accordance with a Settlement Distribution Scheme approved by the Court at the Settlement Approval Hearing.

It is estimated that, on average, and before accounting for any Court approved deductions for costs and payments to the Funder approved, Registered Group Members will receive approximately:

(a)   $9,600 to $11,600 if they acquired their vehicle new and still own it;

(b)   $2,860 to $5,900 if they acquired their vehicle used and still own it;

(c)   $1,800 to $1,900 if they acquired their vehicle new and no longer own it; and

(d)   $300 to $780 if they acquired  their vehicle used and no longer own it.

At the Settlement Approval Hearing, the applicants and/or the Funder will ask the Court to approve the following deductions from the Settlement Sum before it is distributed to Registered Group Members:

(a)   the applicants’ reasonable costs of conducting the Toyota DPF Class Actions on behalf of Group Members that have not already been paid by Toyota;

(b)   the reasonable costs of administering the settlement scheme;

(c)   payments to the applicants and sample group members appointed by the Court, to reimburse them for their time and efforts in representing Group Members; and

(d)   a payment to the Funder in recognition of the financial support it provided for the Toyota DPF Class Actions and related appeals, and the risks it took on in doing so.

These deductions will only be made to the extent that the Court considers them to be fair and reasonable.

If these deductions for costs and payments to the Funder are approved by the Court, it is estimated that, on average, and after accounting for these deductions, Registered Group Members would receive approximately:

(a)   $6,100 to $7,370 if they acquired their vehicle new and still own it;

(b)   $1,820 to $3,750 if they acquired their vehicle used and still own it;

(c)   $1,140 to $1,210 if they acquired their vehicle new and no longer own it; and

(d)   $190 to $495 if they acquired  their vehicle used and no longer own it.

The exact amounts which Registered Group Members will receive will depend on their individual circumstances, including when they acquired their vehicle, how much they paid for their vehicle and whether Toyota has effectively repaired the DPF in their vehicle.

10 | What is Toyota’s DPF repair (known as the “2020 Field Fix”) and how do I know if it has been applied to my vehicle?

In May 2020, Toyota developed a repair for the defective DPF system in the Relevant Vehicles.  This repair is referred to in the class action as the “2020 Field Fix”.

The 2020 Field Fix is a specific combination of repairs which Toyota has applied to some Relevant Vehicles from around May 2020 onwards to address the DPF issues suffered by those vehicles. The 2020 Field Fix involves:

  • replacing the diesel oxidation catalyst in the DPF with an updated unit;
  • introducing a modified additional injector assembly; and
  • reprogramming the vehicle’s software to remove a cooling pulse and add a ‘soot blow’ function.

DPF repairs and replacements conducted prior to May 2020 are unlikely to have involved the 2020 Field Fix being applied to your vehicle.

Group Members may have received a letter from Toyota inviting them to take their Relevant Vehicle to a Toyota Dealer to have the defective DPF system in the vehicle repaired.

Group Members should be aware that if they take up Toyota’s invitation to have the DPF system in their vehicles repaired before the date the Proposed Settlement is approved by the Court, it may reduce the amount of money they will otherwise be entitled to receive from the Proposed Settlement.

11 | Will having Toyota’s DPF repair applied to my vehicle affect my entitlement to receive money in the class action?

Group Members should be aware that if they take up Toyota’s invitation to have the DPF system in their vehicles repaired before the date the Proposed Settlement is approved by the Court, it may reduce the amount of money they will otherwise be entitled to receive from the Proposed Settlement.

Toyota has promised that it will not refuse to repair the DPF system in any Relevant Vehicle free of charge on account of the vehicle’s owner having received a share of the Settlement Sum pursuant to the Settlement Distribution Scheme (or having registered to do so).

12 | I bought my vehicle second hand. Will I receive any money?

In the Williams DPF Class Action, the applicants seek damages (money) on behalf of Group Members who acquired their Relevant Vehicle second hand between 1 October 2015 and 23 April 2020.

In an important judgment delivered in November 2024 (see FAQ 3), the High Court of Australia held that the entitlement to damages (money) for reduction in value under section 272(1)(a) of the Australian Consumer Law passes with ownership of a Relevant Vehicle.

That is, if a Group Member who acquired a Relevant Vehicle new, sells that vehicle to another Group Member, the entitlement to be paid damages (money) for the reduction in the value of the Relevant Vehicle which the first Group Member held, passes to the second Group Member to whom they sold the vehicle.

The Proposed Settlement provides for the payment of money to Registered Group Members in accordance with this finding – that is, under the Proposed Settlement, Registered Group Members who acquired a Relevant Vehicle second-hand will still be entitled to money (see FAQ 9).

13 | If I sell, or have sold, my vehicle, will this affect the money I receive in the class action?

In an important judgment delivered in November 2024 (see FAQ 3), the High Court of Australia held that Group Members who have sold (or who sell) their Relevant Vehicle are no longer entitled to receive damages (money) for reduction in value under section 272(1)(a) of the Australian Consumer Law.

The Proposed Settlement provides for the Settlement Sum to be distributed to Registered Group Members consistently with this finding. Accordingly, if you sell your Relevant Vehicle before the date the Proposed Settlement is approved by the Court, your share of the Settlement Sum will be reduced. See FAQ 9 for further details. 

However, Registered Group Members who do not own their Relevant Vehicle on the date the Proposed Settlement is approved by the Court may still be entitled to receive a share of the Settlement Sum referrable to reasonably foreseeable consequential losses they suffered as a result of the Relevant Vehicles not being of acceptable quality, including excess GST, stamp duty, luxury car tax and/or financing charges.

14 | Who is conducting the Williams DPF Class Action?

Quinn Emanuel Urquhart & Sullivan (Quinn Emanuel) are the solicitors conducting the Williams DPF Class Action and are working with a team of barristers, consisting of David Sulan SC, Patrick Meagher, Peter Strickland and Tim Rogan.

Quinn Emanuel took over conduct of the Williams DPF Class Action on behalf of the applicants and group members from Gilbert + Tobin, after the solicitor conducting the class action on behalf of the applicants and group members, Matt Mackenzie, moved from Gilbert + Tobin to Quinn Emanuel in August 2024.  Mr Mackenzie continues to conduct the Williams DPF Class Action at Quinn Emanuel.  Future communications about the Williams DPF Class Action will therefore refer to Quinn Emanuel as the solicitors for the applicants and group members rather than Gilbert + Tobin.

Importantly, you do not need to do anything in response to this change; it does not impact:

  • your status as a group member;
  • any entitlement to receive compensation from Toyota which you may be found to have;
  • the progress of the Williams DPF Class Action; or
  • Balance Legal Capital’s continued funding of the Williams DPF Class Action.

15 | Who is Balance Legal Capital?

Balance Legal Capital (Balance) is an experienced litigation funder which is funding the Williams DPF Class Action. This means that Balance agreed to pay the costs of bringing this class action against Toyota, including to pay the legal costs of Toyota if the class action was unsuccessful, in return for repayment of those costs plus a funding commission, should the class action be successful (that is, if money was recovered from Toyota).

Group members are not, and will not be, responsible for any “out of pocket” legal costs by remaining as group members in this class action (whether or not they signed a funding agreement with Balance).

However, because it funded the litigation, Balance intends to ask the Court to deduct an amount from the damages to be paid to all Registered Group Members. Whether such a deduction can be made and, if so, the amount of that deduction, will be determined by the Court at the Settlement Approval Hearing (commencing at 10:15am on 20 November 2026) and you have a right to raise before the Court any issues you have in respect of such a deduction. If there is to be a deduction, this will occur before any money is paid to Registered Group Members.

16 | Who is Deloitte and what is their role?

Deloitte is one of Australia’s leading professional services firms, and provides audit, tax, consulting, risk advisory and financial advisory services.

Deloitte has been engaged by Quinn Emanuel to provide class action administration and support services, which includes (but is not limited to) deployment of the online Williams Group Member Portal for:

  • Collection, storage and management of group member data;
  • Group member registration, claim submission, eligibility and claim assessment; and
  • Communicating with group members regarding the registration process.

17 | What will it cost me to become a part of the Williams DPF Class Action?

You do not need to pay any “out of pocket” legal fees.

That is because a company called Balance Legal Capital I UK Ltd (Balance) agreed to pay the costs of bringing the Williams DPF Class Action, including to pay the legal costs of Toyota if the action was unsuccessful, in return for reimbursement of those costs plus a funding commission in the event the class action was successful (that is, if money was recovered from Toyota). Because it funded the litigation,

Balance intends to ask the Court to deduct an amount from the damages to be paid to all eligible group members. Whether such a deduction can be made and, if so, the amount of that deduction, will be determined by the Court at the Settlement Approval Hearing (commencing at 10:15am on 20 November 2026) and you have a right to raise before the Court any issues you have in respect of such a deduction. If there is to be a deduction, this will occur before any money is paid to eligible group members.

18 | What if I opted out of the class action?

The Williams DPF Class Action is an “open class action” meaning it was brought by the applicants on their behalf and on behalf of other persons who also own or have owned the affected Toyota vehicles (known as “group members”). The criteria for group members can be found here.

In an open class action, any group members who do not wish to participate in the class action must “opt out” of the class action. An Opt Out Notice and Supplementary Opt Out Notice ordered by the Court was previously issued to group members, setting out their options for opting out of the class action. A copy is available here.

The deadline for opting out of the class action has now passed.

If you did not opt out by the deadline, you remain a group member.

If you opted out by the deadline, you are not a group member. You may seek special leave of the Court to opt back into the class action. You should seek independent legal advice should you wish to do so.

Funded by

Balance Legal Capital

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Prosecuted by

Quinn Emanuel Urquhart & Sullivan

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